For the duration of the nationwide lockdown, our staff will be working remotely with limited capacity. To get help, please email support@safetybox.co.za or fill in the Contact Us form on our website and we will get back to you as soon as we can.
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To download SafetyBox, follow the link from the email that you receive.
Open the "Onlinebackup.pkg" file to start the installation.
Press continue to run the installer, and accept the terms of software licence agreement. You may be prompted to enter your credentials.
Once the installation is complete, you can log in with your SafetyBox username and password and begin setting up your online back up.
Once the scan is complete, you'll begin backing up your files. After backing up, a summary of your system will be shown the next time you launch SafetyBox Online Backup.
To easily restore backed up files, click the restore button. You can either select Online Restore to restore from the cloud, or Local Restore to restore from a selected device. Specify dates and filters to search for a specific backup set.
You can modify your settings by clicking on the "Settings" button on the home page. The "Scan Settings" tab can be used to specify filter exclusions based on file extensions. You can use the + or - sign to add or remove the filter content. You can also specify a file size range for minimum and maximum size.
To add a new filter click on the + sign as shown and enter the content type and then add the extensions. Extensions should be seperated using a comma.
The "Files" tab can be used to view the files found that match the criteria for protection. You can deselect files by un-checking the files you do not need. You can also see the date the file was uploaded here as well as deselect any files/file types you don't need backed up.
The "Reporting" tab shows all the processes that happens in the application. You can enter your email address and the application will send you an email report after a backup completes.
The "Schedule" tab can be used to modify your backup frequency.
Note: The online backup app must be active to allow the scheduled backups to run.
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